Services

Elite Printer Services, Inc. is The Service Center for all of your printer needs. When your printer, plotter or scanner  is down, so is your production. This is where our distinguished Customer Service skill set takes place. When we receive a service call/email, we respond immediately. Unlike many national service companies that will let your service call sit in a queue; we will contact you within minutes of your initial service request! Just send your service call to us at Order@ElitePrinterServices.com .

 

1) We promptly contact you by phone or email  

2) We verify that the model, serial number and identifiable maladies are correct

3) We take notes and utilize our resources available in order to compile a possible off site diagnosis.

4) We make contact with our technician in your area; transmit all information pertaining to your service call

5) We schedule a time MOST convenient for you to have our technician arrive on site and repair your device  

6) We contact you again upon completion of your service call and explain exactly the particulars involved in your repair.

 

Service calls are not difficult; what is difficult is the lack of education and information that has to be acquired upon first contact. This is why Elite Printer Services, Inc. has such an overwhelming return rate among customers. We take the time to understand you, your business, your needs, and your expectations before we even arrive on site!!

 

Elite National Printer Services, Inc.